If your ALX sealing device has a technical defect that cannot be remedied despite our on-site telephone support, we offer you a repair service in our factory. If you do not have a suitable box at hand, we will be happy to send you our transport packaging in advance for the safe shipping of your sealing device.

After a detailed assessment, we will first make you a non-binding offer for the repair. After your approval, the device is first cleaned thoroughly, then professionally repaired with original ALX spare parts and finally tested for functionality for continuous catering operation. We also offer a DGUV test as an option.

If you need a replacement device to bridge the repair time, we will be happy to provide you with a refurbished device for short-term rental with attractive conditions.